SHIPPING POLICY
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Our dispatch team will take 3-7 working days to pack and arrange for dispatch of your parcel following successful receipt of your order.
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Delivery time frames listed above are from 10am to 10pm daily exclusive of Weekends or Public Holidays
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Additional charges for re-delivery will be applicable after one unsuccessful delivery attempt
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Remember to key in a working mobile number because our delivery service provider will drop you a text prior to delivery to arrange your delivery preference.
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In the event that you do not receive your parcel within the stipulated time-frame, or have any questions regarding your order, feel free to contact our customer care team via our Contact Us page.
RETURN & EXCHANGE POLICY
We are 100% confident of product quality and inspect each order before it ships out.
However, in the unlikely event that you’ve received:
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Incorrect Item(s)
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Defective Item(s)
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Missing Item(s)
Simply fill in the form below, remembering to leave your contact number and the reason for returning the item. Our in-house delivery team will be in touch shortly to arrange a free collection and we guarantee a full refund for all items returned within 14 days.*
*All returned items must be in brand-new condition (no scuffs, no marks or any other signs of use)